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Your people deserve
meQ EAP is a fully integrated Employee Assistance Program that covers the entire mental health acuity continuum. meQ EAP augments the meQ workforce intelligence and well-being platform by providing instant access to help when high-acuity clinical needs arise.
Immediate
Access
24/7 access to Master’s-level counselors via phone, chat, text, and email, and appointments in just 2 business days.
Comprehensive Therapy
Virtual or in-person assessments and short-term counseling. Matched referrals to long-term or specialized counseling.
Work, Life, and More
Access to a full range of support, including childcare, education, elder care, and legal/financial matters.
meQ EAP is different
PREDICTION
Identifies risks early with validated assessments and behavioral signals—across your entire population
PREVENTION
Delivers personalized, data-driven interventions before issues escalate—boosting resilience and reducing need for crisis care.
PERFORMANCE
Builds lasting adaptability, focus, and confidence, to drive high performance at scale.
Employee assistance, reimagined
meQ EAP is a cost-effective solution that delivers higher engagement and a prevention-first approach to reduce healthcare spend.
Proven Results
30%
Engagement
(10x more than other EAPs)
71%
Reduced
anxiety
75%
Decrease in
depression risk
Built for HR, too
Make data-driven business decisions, support employee needs before they become costly problems, and better prioritize future investments.
- Easy integration with existing benefits
- On-demand reporting and analytics
- Secure and compliant with HIPAA, GDPR, SOC2
FURTHER READING
Learn about the benefits of a more proactive workforce well-being program.
Most organizations wait for the breakdown. This Mental Health Awareness Month, learn to read the warning signals.
When the C-Suite asks if mental health benefits are worth it, do you have the numbers to answer?
Turn workforce well-being into
a controllable cost.
Let us show you how early workforce insights help prevent turnover, claims, and performance decline before they escalate.
Leaders looking for a better EAP often ask...
Still have a
question?
Connect with our team see how meQ can support your organization.
What is meQ EAP?
meQ EAP is the workforce intelligence and well-being platform built around prevention. It pairs a scientifically validated assessment with personalized skill-building, plus the full clinical services of a traditional EAP for the cases that need them. Employees build the everyday resilience to handle stress at the source, and clinical support is there when they need more than skills.
How does meQ identify burnout before it becomes a crisis?
meQ works as an early-warning system. It starts with a scientifically validated assessment that scores employees across 18 areas of stress and resilience, like sleep, emotion control, and work-life balance. Employees retake the assessment every 90 days, with shorter pulse check-ins in between. Those patterns show where stress is building and why. meQ flags problems before they show up as costly medical claims or resignations.
How can meQ support employees beyond prevention?
When stress turns into a clinical issue, meQ steps in through its integrated EAP. The EAP covers the full range of acuity, from mild to severe.
Direct Clinical Care: Master's-level counselors answer the phones in real time. They can connect employees to therapists right then for issues like severe anxiety or depression.
Critical Incident Support: meQ sends experts on-site within 24 hours of a crisis. It also coaches HR teams and leaders on how to handle the moment.
Is meQ EAP available outside of the United States and in different languages?
Yes. Services are available in over 200 countries, and our digital platform is available in 17 languages. Members are connected to clinicians in their own country and language when they reach out for help.
Can meQ EAP be integrated with other benefit services?
meQ EAP integrates with insurance carriers, internal EAPs, and the full range of medical, mental health, and well-being vendors through Intelligent Navigation. The flexibility in service delivery means employees experience a single coordinated path to support, no matter how many programs sit behind it.
How quickly can meQ EAP be implemented?
meQ EAP launches 6-8 weeks after contract signing. Your assigned Customer Success Director and Account Executive manage the process, gathering the information needed to customize services to your organization: stakeholders, locations, benefit details, and the people challenges you're navigating. The result is an implementation tailored to drive strong engagement from day one.
How does meQ EAP protect member data?
Member data is treated as private, personally identifiable information. Our platform, counselors, and service delivery staff are required to keep member data confidential, in alignment with HIPAA, GDPR, CCPA, SOC 2, ISO 27001, and applicable law.
Aggregated risk and utilization data is shared with the client organization. Personally identifiable information is not shared with the employer, unless the member has given explicit written permission (as with formal referrals), or unless we are required by law to disclose, like in cases of immediate intent to harm self or others.
How granular are the reporting capabilities (e.g., by department, job, location)?
meQ EAP offers 9 standard reporting filters: Age, Gender, Manager, Tenure, Region, Country, State, City, and Registration year. Each filter requires the corresponding data in your eligibility file to appear in reports. With those filters, you can segment your workforce to see which populations are at most and least risk for mental health and performance impairment.
Can meQ EAP be purchased as a standalone, or must it be bundled with the core meQ offering?
No. The personalized experience and the front-end identification of at-risk individuals are core to how meQ delivers value, so EAP services are not available without the core meQ platform.