F500 Insurance Company Reduces Disability Leave by 25%

Overview

A global Fortune 500 insurance provider with over 45,000 employees across 29 countries turned to meQ to address a growing challenge: keeping their workforce resilient, engaged, and healthy in the face of rapid change.

People leaders at the company understood that organizational success is directly tied to employee engagement — and that resilient workforces outperform during times of uncertainty. They needed a way to identify and address workforce risks at a personalized, scalable level. meQ delivered.

The Challenge: Addressing the Root Causes of Business Risk

As the pace of change accelerated, executive leaders recognized the need to better prepare their workforce to cope — and thrive. That urgency only grew through the pandemic and the disruption that followed.

At the same time, rising disability leave rates were emerging as a serious business risk. The company needed a proactive, solution that could address the root causes of workforce stress before they escalated into costlier problems.

The Solution: Actionable Insights to Drive Change Across the Entire Workforce

With broad support at every level of the organization, meQ saw widespread adoption and engagement — giving HR leaders powerful, visibility into the unique needs and strengths of employee sub-populations across the U.S. and globally.

meQ begins at the individual level. Each participant completes an initial assessment that generates a highly personalized learning journey. meQ's Workforce Intelligence platform then aggregates and anonymizes that data across the entire workforce, surfacing where risks for burnout, anxiety, depression, productivity impairment, and stress are most prevalent. From there, automated meQ campaigns can be launched — targeting the right people with the right content at the right time.

The Impact: Improved Mental Well-being, Reduced Disability Leave

The results were measurable, meaningful, and visible on the balance sheet.

Resilience & Well-being

• 31% improvement in resilience among employees who used meQ
• Stress management scores rose by more than 100% among those most in need
• Work-life balance scores improved by 42%

Short-term Disability Incidents Per 100 Employees

Disability Leave Reduction

A third-party causal analysis of short-term disability claims over two years — matching meQ participants to non-participants on age, gender, job grouping, prior mental health claims, and health risk score — revealed significant differences:

• meQ participants had 18%–25% fewer disability events than non-participants
• When a disability event did occur, meQ participants had up to 13% shorter leave durations
• Positive impact was seen across both mental health and non-mental health leave occurrences

Short-term Disability Duration in Days

Summary

meQ gives people the cognitive skills they need to thrive in times of uncertainty. With support from executive leadership, organizations can build a culture of well-being that benefits individuals — and delivers proven results on the bottom line.

Workforce resilience isn't just good for people. It's good for business.

Ready to learn how building workforce resilience can strengthen your organization? Reach out to a meQ specialist today.